ELEV-MW 017: In Person Sales

ELEV-MW 017: In Person Sales

Course Number: ELEV-MW 017

Duration: One day

Course Description:

In an age dominated by online shopping and digital communication, the value of in-person sales is often underestimated. Personal interaction remains a powerful driver of trust, credibility, and lasting customer relationships. Every interaction is an opportunity, and knowing how to present yourself with confidence and professionalism can make the difference between a missed opportunity and a successful sale. In Person Sales focuses on strengthening face-to-face sales skills so learners can connect authentically with customers, create positive impressions, and confidently guide prospects through the sales process.

By the end of this course, learners should be able to:

• Understand the fundamentals of in-person sales
• Explain the sales funnel and its role in customer acquisition
• Explore effective in-person sales techniques
• Develop customer loyalty
• Identify strategies to build and expand a customer base

Course Modules:

Module One: In-Person Sales

• Definition
• Benefits
• Cost
• Effectiveness

Module Two: Examples of In-Person Sales

• Sales Calls
• Retail
• Face-to-Face Meetings
• Professional Meetings

Module Three: Sales Funnel

• Generate Leads
• Nurture Leads
• Acquire a Customer Base
• Expand the Customer Base

Module Four: Preparation

• Effective Methods to Generate Leads
• Know Your Customer
• Practice Sales Conversations
• Goal Setting

Module Five: Presentation

• Determine Value
• Stay on Point
• Connect Information to Customer Values
• Reference Past Conversations

Module Six: Engagement

• Emotional Intelligence
• Allow Evaluation
• Overcome Objections
• Incentives

Module Seven: Commitment

• Securing a Verbal Agreement
• Maintain Connection
• Reinforce Customer Value
• Clear Call to Action

Module Eight: The Sale

• It Is Not Over Until It Is Over
• Make the Process Easy
• Close with Exceptional Service
• Thank and Reward

Module Nine: Loyalty

• Continuity Programs
• Special Rewards
• Handwritten Cards
• Staying Relevant

Module Ten: Expansion

• Word of Mouth
• Networking
• Meetings
• Clubs

In Person Sales helps learners master face-to-face selling by building confidence, trust, and meaningful customer connections in real-world environments. Join now to strengthen your sales presence and turn every in-person interaction into an opportunity for success.