ELEV-FP 005: Lean Process And Six Sigma

ELEV-FP 005: Lean Process and Six Sigma

Course Number: ELEV-FP 005

Duration: One day

Course Description:

Lean Process and Six Sigma introduces learners to a proven, data-driven approach for eliminating defects, reducing waste, and improving efficiency in business processes. Much like a water purification system ensures clean and reliable water flow, Six Sigma focuses on refining organizational processes so they consistently deliver high-quality results.

This course provides a foundational understanding of Lean principles and the Six Sigma methodology, highlighting how these approaches have transformed organizations worldwide. Learners will explore core quality concepts, process regulation, customer value, and continuous improvement techniques, gaining practical insight into applying Lean and Six Sigma tools within their own organizations.

By the end of this course, learners should be able to:

• Develop a comprehensive understanding of Six Sigma and its application across organizations
• Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles
• Describe key dimensions of quality, including product features and freedom from deficiencies
• Apply the Kano Model to define attributes and customer value
• Explain how quality products and services improve customer satisfaction and retention
• Understand what is required to regulate and control a process
• Recognize how poor quality impacts operating expenses
• Use core techniques such as DMAIC to identify Six Sigma projects
• Apply criteria to evaluate improvement projects
• Identify root causes of process problems

Course Modules:

Module One: Understanding Lean

• Six Sigma overview
• Lean concepts
• History behind Lean
• Toyota Production System
• Toyota precepts

Module Two: Liker’s Toyota Way

• Philosophy
• Process
• People and partners
• Problem solving

Module Three: The TPS House

• Goals of the Toyota Production System
• Just in Time
• Jidoka or error-free production
• Kaizen or continuous improvement
• Foundation of the TPS house

Module Four: The Five Principles of Lean Business

• Value
• Value stream
• Flow
• Pull
• Seek perfection

Module Five: The First Improvement Concept: Value

• Basic characteristics
• Satisfiers
• Delighters
• Applying the Kano Model

Module Six: The Second Improvement Concept: Waste

• Muda
• Mura
• Muri
• Modern forms of waste

Module Seven: The Third Improvement Concept: Variation

• Common cause variation
• Special cause variation
• Tampering
• Structural variation

Module Eight: The Fourth Improvement Concept: Complexity

• Defining complexity
• Causes of complexity
• Simplification strategies

Module Nine: The Fifth Improvement Concept: Continuous Improvement

• PDSA cycle
• DMAIC methodology

Module Ten: The Improvement Toolkit

• Gemba
• Genchi Genbutsu
• Womack’s principle
• Kaizen
• Implementation roadmap

Lean Process and Six Sigma equips learners with the mindset and tools needed to drive quality, efficiency, and continuous improvement across their organization. Join now to begin applying Lean and Six Sigma principles to create measurable, lasting process improvements.