ELEV-CP 014: Creative Problem Solving

ELEV-CP 014: Creative Problem Solving

Course Number: ELEV-CP 014

Duration: One day

Course Description:

Over the past several decades, research has shown that effective problem solvers tend to follow a consistent and repeatable process when identifying and implementing solutions. This structured approach works for problems of any size and across a wide range of contexts.

Creative Problem Solving provides learners with a comprehensive view of the creative problem-solving process, along with practical tools they can apply immediately. Learners will practice techniques such as brainstorming, information gathering, data analysis, and solution evaluation to move confidently from problem identification to successful implementation.

By the end of this course, learners should be able to:

• Understand problems and the creative problem-solving process
• Identify types of information to gather and key questions to ask
• Recognize the importance of defining problems correctly
• Apply multiple problem-definition tools
• Write clear and concrete problem statements
• Generate solution ideas using brainstorming techniques
• Use structured idea-generation tools
• Evaluate solutions using defined criteria and analysis methods
• Select and refine solutions effectively
• Identify tasks and resources needed for implementation
• Adapt solutions to real-world conditions
• Follow up to celebrate successes and identify improvements

Course Modules:

Module One: The Problem-Solving Method

• What a problem is
• Creative problem solving defined
• Steps in the creative problem-solving process

Module Two: Information Gathering

• Types of information
• Key questions to ask
• Methods for gathering information

Module Three: Problem Definition

• Defining the problem
• Identifying the source of the problem
• Stating and restating the problem
• Analyzing the problem
• Writing a problem statement

Module Four: Preparing for Brainstorming

• Identifying mental blocks
• Removing mental blocks
• Stimulating creativity

Module Five: Generating Solutions I

• Brainstorming fundamentals
• Brainwriting and mind mapping
• Duncker diagrams

Module Six: Generating Solutions II

• Morphological matrix
• Six Thinking Hats
• Blink method

Module Seven: Analyzing Solutions

• Developing evaluation criteria
• Analyzing wants and needs
• Cost and benefit analysis

Module Eight: Selecting a Solution

• Conducting a final analysis
• Paired comparison analysis
• Identifying potential problems

Module Nine: Planning Next Steps

• Identifying tasks
• Identifying resources
• Implementing, evaluating, and adapting solutions

Module Ten: Recording Lessons Learned

• Planning follow-up meetings
• Celebrating successes
• Identifying opportunities for improvement

Creative Problem Solving gives learners a repeatable framework and practical tools to tackle challenges with confidence and clarity. Join now to strengthen problem-solving skills and turn complex challenges into effective, actionable solutions.