ELEV-HD 008: Unconscious Bias

ELEV-HD 008: Unconscious Bias

Course Number: ELEV-HD 008

Duration: One day

Course Description:

Unconscious biases are a natural part of the human experience, operating below the level of conscious awareness and influencing decisions, behaviors, and interactions. In the workplace, these biases can affect hiring, performance evaluations, communication, team dynamics, and organizational culture.

The Unconscious Bias course helps learners build awareness of common unconscious biases, understand how they influence workplace decisions, and apply strategies to reduce their impact. Learners will explore different types of bias, examine real-world workplace scenarios, and learn practical approaches for promoting fairness, inclusion, and respectful decision-making across the organization.

By the end of this course, learners should be able to:

• Define unconscious bias and explain how it operates
• Identify common types of unconscious bias and their triggers
• Explain the impact of unconscious bias on workplace culture and practices
• Apply strategies to mitigate bias in workplace decisions
• Promote inclusive behaviors and equitable practices
• Follow appropriate steps for addressing bias-related complaints

Course Modules:

Module One: Getting Started

• Setting the stage for learning
• Course objectives
• Pre-assignment for awareness

Module Two: Unpacking Unconscious Bias

• Defining unconscious bias
• Understanding how bias operates
• Identifying triggers
• Examining workplace impact
• Practical examples

Module Three: Types of Unconscious Bias (I)

• Affinity bias
• Halo effect
• Attribution bias
• Confirmation bias

Module Four: Types of Unconscious Bias (II)

• Horns effect
• Contrast effect
• Beauty bias
• Height bias

Module Five: Types of Unconscious Bias (III)

• Conformity bias
• Gender bias
• Name bias
• Ageism

Module Six: Impact on the Organization

• Effects on recruitment
• Influence on opinions and decisions
• Impact on turnover and morale
• Reputational considerations

Module Seven: Mitigating Unconscious Bias

• Setting clear expectations
• Encouraging open feedback
• Promoting participation and inclusion
• Employee training strategies

Module Eight: Effective Bias Training

• Key components of bias training
• Selecting appropriate learners
• Conducting training sessions
• Checking understanding

Module Nine: Promoting Inclusion

• Educating the workforce
• Celebrating diversity and differences
• Practicing active listening
• Strengthening anti-discrimination policies

Module Ten: Benefits of Addressing Unconscious Bias

• Building an inclusive culture
• Ethical considerations
• Financial implications
• Legal compliance

Module Eleven: Handling Complaints

• Gathering information
• Assessing credibility
• Conducting interviews
• Taking appropriate action

Module Twelve: Wrapping Up

• Insights from experienced professionals
• Review of key takeaways
• Lessons learned
• Completion of action plans and evaluations

Build awareness and strengthen inclusion. Unconscious Bias supports organizations in recognizing hidden biases, improving decision-making, and fostering a workplace culture grounded in fairness, equity, and respect. Join the course and take meaningful steps toward a more inclusive organization.