ELEV-HD 024: Workplace Harassment

ELEV-HD 024: Workplace Harassment

Course Number: ELEV-HD 024

Duration: One day

Course Description:

Creating a safe and respectful workplace is a critical priority for every organization. When workplace harassment is left unaddressed, it can lead to serious consequences, including decreased morale, legal risk, and the potential escalation into workplace violence. Proactively addressing harassment is essential to protecting employee well-being and maintaining a positive, productive work environment.

The Workplace Harassment course focuses on helping learners recognize, prevent, and respond effectively to harassment in the workplace. Learners will explore common forms of harassment, abusive behaviors, employer responsibilities, risk assessment strategies, and investigation processes. The course emphasizes early intervention, effective communication, and clear policies that promote accountability and respect.

By the end of this course, learners should be able to:

• Identify different forms of workplace harassment and abusive behavior
• Explain the organizational and legal impact of harassment
• Recognize warning signs and risk factors related to harassment
• Apply de-escalation and communication strategies
• Describe employer responsibilities for preventing and addressing harassment
• Follow appropriate procedures for reporting, investigating, and resolving complaints
• Support the development and implementation of workplace harassment policies

Course Modules:

Module One: Getting Started

• Icebreaker
• Housekeeping items
• The parking lot
• Course objectives

Module Two: Understanding Workplace Harassment

• Identifying harassment
• Costs to the organization
• Legal framework

Module Three: Identifying the Bully

• Abusive workplace behaviors
• Recognizing bullying patterns
• Personality disorders and harassment

Module Four: Handling Workplace Violence

• Types of violent behavior
• Focusing on behavior rather than individuals
• Creating and implementing an action plan

Module Five: Risk Assessment (I)

• Understanding anger and aggression
• De-escalation strategies
• Effective communication skills
• Tactical options

Module Six: Risk Assessment (II)

• Identifying hazards
• Assessing risks
• Controlling and mitigating risks
• Evaluation and continuous improvement

Module Seven: Coping with Harassment and Being a Victim

• Defining harassment
• Steps to take when harassment occurs
• Emotional and psychological support

Module Eight: Employers’ Responsibilities

• Four-step employer process
• Addressing all employees
• Code of ethics
• Developing and implementing policies and procedures

Module Nine: The Interview Process

• Identifying potential harassers during interviews
• Recognizing warning signs
• Role-playing and case studies

Module Ten: Investigation and Resolution

• Advising supervisors
• Filing a complaint
• Initial response to complaints
• Conducting investigations
• Reaching conclusions and closure

Module Eleven: Crafting a Workplace Harassment Policy

• Defining scope and objectives
• Establishing guiding principles
• Statements of intent
• Policy options
• Informal and formal complaint processes

Module Twelve: Wrapping Up

• Final insights and reflections
• Words from experienced professionals
• Review of the parking lot
• Lessons learned
• Completion of action plans and evaluations

Create a respectful and accountable workplace culture. Workplace Harassment supports organizations in preventing misconduct, addressing concerns appropriately, and fostering a safe environment built on dignity and respect. Join the course and strengthen your approach to harassment prevention and response.