ELEV-LS 003: Coaching And Mentoring

ELEV-LS 003: Coaching and Mentoring

Course Number: ELEV-LS 003

Duration: One day

Course Description:

Coaching and mentoring are essential tools for improving performance, developing talent, and strengthening workplace relationships. When individuals struggle to meet expectations despite having the right attitude and potential, effective coaching can help uncover barriers, clarify goals, and reignite motivation. Mentoring supports longer-term growth by fostering trust, guidance, and professional development.

The Coaching and Mentoring course helps learners understand how to coach for performance and mentor for growth. Learners will explore the differences between coaching and mentoring, apply structured goal-setting techniques, and use the GROW model to guide productive conversations. The course also emphasizes trust-building, feedback, and overcoming common obstacles to development, enabling learners to support others more effectively.

By the end of this course, learners should be able to:

• Define coaching, mentoring, and the GROW model
• Set effective goals using SMART goal-setting techniques
• Assess the current reality of performance situations
• Identify and evaluate options for improvement
• Develop actionable plans that motivate performance
• Build and maintain trust in coaching relationships
• Deliver effective feedback while preserving trust
• Address common obstacles to growth and development
• Recognize when coaching objectives have been achieved
• Differentiate coaching and mentoring for long-term development

Course Modules:

Module One: Defining Coaching and Mentoring

• Coaching fundamentals
• Mentoring fundamentals
• Introduction to the GROW model

Module Two: Setting Goals

• Goals within the GROW framework
• Identifying goal areas
• Setting SMART goals

Module Three: Understanding the Current Reality

• Assessing the current state
• Identifying obstacles
• Structuring development plans

Module Four: Developing Options

• Identifying possible paths
• Evaluating approaches
• Refining plans

Module Five: Creating the Action Plan

• Finalizing plans
• Identifying first steps
• Building motivation

Module Six: The Importance of Trust

• Understanding trust
• Trust in coaching relationships
• Strategies for building trust

Module Seven: Providing Feedback

• Constructive feedback techniques
• Encouraging growth
• Supporting development

Module Eight: Overcoming Roadblocks

• Common coaching challenges
• Re-evaluating goals
• Maintaining focus on progress

Module Nine: Knowing When Coaching Is Complete

• Measuring success
• Transitioning to new development opportunities
• Closing the coaching process

Module Ten: Mentoring Versus Coaching

• Key differences
• Blending coaching and mentoring
• Adapting the GROW model
• Focusing on long-term relationships

The Coaching and Mentoring course supports learners in developing the skills needed to guide performance, foster growth, and build strong professional relationships. Join now to strengthen coaching and mentoring skills that improve performance, motivation, and long-term development.