ELEV-LS 008: Performance Management

ELEV-LS 008: Performance Management

Course Number: ELEV-LS 008

Duration: One day

Course Description:

Performance management ensures that individual goals and organizational priorities remain aligned. When implemented effectively, performance management improves productivity, reduces waste, strengthens communication, and supports smoother transitions during periods of change. It also helps close skill gaps through ongoing feedback, coaching, and development, strengthening the relationship between learners and managers.

The Performance Management course helps learners understand how performance management systems support continuous improvement and accountability. Learners will explore goal setting, assessment tools, feedback methods, motivation, and development planning. By applying structured performance management practices, learners can improve outcomes, engagement, and long-term effectiveness.

By the end of this course, learners should be able to:

• Define performance management and its purpose
• Explain how performance management systems function
• Identify the phases of the performance management process
• Apply effective goal-setting techniques
• Deliver constructive performance feedback
• Explain Kolb’s Learning Cycle and its role in development
• Recognize the role of motivation in performance
• Create and maintain performance journals and plans

Course Modules:

Module One: Performance Management Fundamentals (I)

• Defining performance management
• How performance management works
• Performance management tools

Module Two: Performance Management Fundamentals (II)

• The three-phase process
• Performance assessments
• Performance reviews

Module Three: Goal Setting

• SMART goals
• Measurable goals
• Attainable goals
• Timely goals
• Monitoring results

Module Four: Establishing Performance Goals

• Strategic planning
• Job analysis
• Setting performance goals
• Motivation

Module Five: 360-Degree Feedback

• Understanding 360-degree feedback
• Comparison with traditional reviews
• Key components

Module Six: Competency Assessments

• Defining competency assessments
• Implementation strategies
• Using assessment results

Module Seven: Kolb’s Learning Cycle

• Experience
• Observation
• Conceptualization
• Experimentation

Module Eight: Motivation and Performance

• Key motivational factors
• Organizational motivation
• Identifying personal motivators
• Evaluating and adapting strategies

Module Nine: The Performance Journal

• Recording goals and accomplishments
• Strengthening manager–learner connections
• Implementing performance coaching
• Tracking progress

Module Ten: Creating a Performance Plan

• Defining goals
• Identifying desired results
• Prioritization
• Measurement
• Evaluation

The Performance Management course supports learners in building effective systems for goal alignment, feedback, and continuous improvement. Join now to strengthen performance management skills that improve productivity, accountability, and professional growth.