ELEV-MM 004: Change Management

ELEV-MM 004: Change Management

Course Number: ELEV-MM 004

Duration: One day

Course Description:

Change is a constant in modern organizations. Technologies, processes, people, ideas, and methods evolve continuously, shaping how work is performed and how results are achieved. Leaders and teams who understand how to navigate change are better equipped to maintain momentum, engagement, and performance during transitions.

Change Management provides learners with practical tools to plan, lead, and sustain change initiatives. Learners explore how change is implemented, how individuals react to change, and how leaders can build support, communicate effectively, and strengthen resiliency to ensure successful outcomes.

By the end of this course, learners should be able to:

• List the steps necessary for preparing a change strategy and building support
• Describe WIFM and individual motivators for change
• Develop change management and communication plans with implementation strategies
• Gather data, address concerns, evaluate options, and adapt change direction
• Lead change project status meetings and celebrate successful implementation
• Describe the four states of Appreciative Inquiry and their practical applications
• Align people with change using emotional and factual appeals
• Apply resiliency strategies for both leaders and learners during change

Course Modules:

Module One: Preparing for Change

• Defining your strategy
• Building the team

Module Two: Identifying the WIFM

• What is in it for me
• Building support

Module Three: Understanding Change

• Influences on change
• Common reactions to change
• Tools to support the change process

Module Four: Leading and Managing the Change

• Preparing and planning
• Delegating
• Keeping communication open
• Coping with pushback

Module Five: Gaining Support

• Gathering data
• Addressing concerns and issues
• Evaluating and adapting

Module Six: Making It All Worthwhile

• Leading status meetings
• Celebrating successes
• Sharing results and benefits

Module Seven: Using Appreciative Inquiry

• The four stages
• Purposes of Appreciative Inquiry
• Examples and case studies

Module Eight: Bringing People to Your Side

• Appealing to emotion
• Using facts effectively

Module Nine: Building Resiliency

• Defining resiliency
• Why resiliency matters
• Five practical steps for leaders and learners

Module Ten: Building Flexibility

• Defining flexibility
• Why flexibility is important
• Five practical steps for leaders and learners

Change Management equips learners with the mindset and tools needed to lead transitions with confidence, clarity, and resilience. Join now to strengthen your ability to guide people and organizations through change successfully.